Returns & Exchanges

At Ywigs, we want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a 30-day return policy for items in their original, unaltered condition.

Return Process

• 1.
  Submit a Request

  Contact our customer support team within 30 days of delivery to initiate your return and receive a Return Authorization Number.

• 2.
  Prepare Your Package

  Place the wig in its original packaging, ensuring the lace is uncut and the hair has not been brushed, washed, or styled.

• 3.
  Ship the Item

  Affix the provided shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Inspection and Refund

  Once our quality control team verifies the item's condition, your refund will be processed to your original payment method within 5-7 business days.